Refund policy

Returns for defects

Walter's Wearables accepts returns for product defects. This applies to catalog merchandise and personalized or custom orders. We do not accept change-of-mind returns or exchanges for a size, color, or design selected incorrectly by the customer.

Please review each product's size chart and check all spelling, artwork, sizes, colors, and print locations before approving a custom order.

If something arrives wrong

If your item is defective, damaged, or different from what you ordered, email waltershirts@gmail.com promptly. Include your order number, a description of the problem, and clear photos of the item and affected area. For shipping damage, please also keep the packaging and include photos of it.

We will review the issue and explain the appropriate next steps. If a return is needed, we will provide instructions, including any applicable shipping arrangements. Please contact us before mailing anything back.

Approved refunds

When a refund is approved, it is issued to the original payment method. Your bank or payment provider may need additional time to post it.

Your rights

This policy does not limit rights or remedies required by applicable consumer law, including any statutory cancellation rights that apply to your order. Orders placed before this policy was updated remain subject to the terms provided at purchase.